Beginning December 9th, Delta Shuttle flights to Chicago and Washington, D.C., will relocate from the Marine Air Terminal to Terminal C, where customers will enjoy enhanced amenities while retaining the distinct Delta Shuttle product. Shuttle flights from LaGuardia to Boston already operate from Terminal C....
Delta Air Lines is now the first U.S. global carrier to offer free mobile messaging, providing more customers access to free messaging than any other carrier. The airline also has the most aircraft enabled with free messaging. This new, complimentary capability enables customers to stay fully...
Travelers pick flights by price and schedule. But if you want to get there as planned, it’s worth paying attention to which type of plane you choose. A data dive shows different types of planes within airline fleets have varying records for on-time arrivals and...
Amadeus’ new study, “Embracing Airline Digital Transformation: A Spotlight on what Travelers Value”, uncovered that customers value three main things: product, service and convenience. Also, the way they buy flights is evolving as online shopping continues to grow in relevance. For travelers, choices can be...
The next time you fly, you might get hit with an unexpected fee: a gate-handling charge. Recently a number of major airlines have started to roll out Basic Economy fares. They’re less expensive than your typical airfare, but they sometimes come with a catch: they...
U.S. airlines are bumping customers at the lowest rate in at least two decades. The Transportation Department said Tuesday that just one in every 19,000 passengers was kicked off an overbooked flight in the first six months of this year. That's the lowest rate since...
The United States has ended the ban on large electronics in the cabins of airlines that it announced in March. King Khalid International Airport in Riyadh, Saudi Arabia, was the last airport to be taken off the Department of Homeland Security's ban list, which originally...
Haul out your frequent flyer card from your wallet. Now take a good look at it. Can you spy a small logo which says Oneworld, Star Alliance or SkyTeam? If so, that card could unlock plenty of prized travel perks of which you may be...
Federal regulators are withdrawing a proposal that would have allowed air travelers to use their cellphones at high altitude. Ajit Pai, Chairman of the United States Federal Communications Commission, called the original plan “ill-conceived,” and said in a statement that he did not believe it...
When Delta overbooks a flight, they let their passengers decide how much getting bumped is worth. Here’s how it works. When passengers on overbooked flights check in online or at the check-in kiosk, they’re asked what the dollar value of the travel voucher they would...