Who’s responsible for business traveler well-being, and what tactics should companies use to monitor employees while they’re traveling for business? Forty-seven percent of surveyed travelers believe their company is entirely responsible for their well-being while on a business trip. That means providing travelers with safe...

Airports Council International has announced the winners of its 2015 Airport Service Quality Awards based on feedback from over 550,000 passenger surveys at over 300 airports in 80 countries around the world. The Survey covers 34 key service areas and 8 major categories including: access,...

This year promises change in the managed travel industry. Now that U.S. airline mergers are largely behind us, carriers will compete for corporate business on the merit of their products and services. Hotels will ramp up revenue management strategies, analyzing booking patterns and the potential...