Duty of Care is Made Difficult by Lack of Visibility into Travel Plans

The vast majority of business travelers feel their companies take duty of care seriously, yet access to various risk management services is far from universal, according to research from the GBTA Foundation. According to their study, Travel Booking Behaviour Impacts on Safety, conducted in partnership with Concur, about one-half of business travelers agree that not booking through company channels can impact their safety by making it more difficult for their company to locate or contact them in an emergency. Despite this, more than three in five travelers have booked outside of their company channels at least once in the past year even when they had access to an online booking tool. More.

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