United Airlines News

United Meet and Greet Service
United has launched a new product United Signature Service – a meet and assist service providing customers a concierge level experience throughout their airport journey. Dedicated concierges coordinate the entire airport experience and provide a seamless level of service, tailored to what an individual customer may want or need. Chicago (ORD) and New York/Newark (EWR) are the first airports to offer the new service, with rapid airport expansion planned in 2016 and beyond.

United Honored for Top-Notch Airline Meals
United Airlines received kudos from the Chicago Business Journal for the carrier’s tasty airline meals. “This victory tastes good and is one that should make us all proud,” said Jimmy Samartzis, vice president of food services and United Clubs. “We’ve been working hard to move our food beyond typical ‘airplane food’ and instead serve chef-inspired meals customers could find at a restaurant.”