Companies Are Granting VIP TMC Services to More Employees

A broader base of employees are being waved past the velvet rope to enjoy premium-level support from their travel management companies. Gail Grimmett, president of Travel Leaders Luxury Brands, said corporate clients have been putting more of their people under her care. A company that allowed only the C-suite and board members to enjoy concierge-level travel agent service, for example, now might allow SVPs to partake, as well. As online booking tools absorb more booking activity, companies may be losing the personalized touch needed for VIPs and international travel, Grimmett said, and premium TMC services can restore that. More.