TUESDAY, MAY 22, 2018

8:00 AM – 9:00 AM

Continental Breakfast/Registration

9:00 am – 9:45 am

Keynote: Personalization and Customization – How to make the most of data to enhance the traveler experience.

Speakers:

• David Pavelko – Global Travel Business Development and Strategy, Google

9:45 am – 10:45 am

360 Forum: TMC Business Analytics – Travel management companies present the differentiating features of their data management and report offerings and answer questions.

Speakers:

• Scott Trainor – Global Product Marketing Manager, American Express Global Business Travel
• Charuta Fadnis – Senior Director, Product Strategy & Analytics, BCD Travel
• Nadim Hajje – Vice President, Information Technology & Data Analytics, Omega World Travel
• Michael Boult – Senior Vice President, Sales, Travel Leaders Corporate

Critics:

• Pat Batra – Chief, Global Travel, Aviation & General Services, UNICEF
• Claire Blades – Director, Travel & Meetings, Veritas Technologies
• Susan Hopley – CEO, The Data Exchang
• Lisa Keller – Global Program Manager, Accenture

10:45 am – 11:10 am

Mid-Morning Break

11:10 am – 12:15 pm

Building the Data Story – This session will examine how travel buyers are assuring the timeliness, relevance, comprehensiveness and accuracy of core data streams and other sources, and then layering on additional information to get more valuable insights from their data. Attendees will also hear about how companies of various sizes can enhance and use specific types of data, including meetings, hotel compliance and total trip cost data.

Speakers:

• Michelle De Costa – Head, Global Travel / Meetings & Events / Fleet / Aviation, Shire
• Cindy Heston – Director Travel and Events, Anthem
• Steven Mandelbaum – Vice President, Business Solutions, EAB

Moderator:

• Amanda Metcalf – Managing Editor, The BTN Group

12:15 pm – 1:15 pm

Lunch

1:15 pm – 2:15 pm

360 Forum: General Data Visualization & Analytics – Independent decision automation and program optimization companies present the differentiating features of their offerings and answer questions.

Speakers:

• Dan Roden – Senior Director, Product Advocacy, Domo
• Brian Beard – President & CEO, DVI
• Simon Carmouche – Director, Product Management, PredictX
• Ashley Howard – Manager, Enterprise Analytics, Tableau
• Jennie Robertson – Senior Manager, Travel, Tableau

Critics:

• Pat Batra – Chief, Global Travel, Aviation & General Services, UNICEF
• Claire Blades – Director, Travel & Meetings, Veritas Technologies
• Susan Hopley – CEO, The Data Exchang
• Lisa Keller – Global Program Manager, Accenture

2:15 pm – 2:30 pm

Mid-Afternoon Break

2:30 pm – 3:30 pm

AI & Predictive Analysis – An examination of the use of machine learning to take advantage of patterns in internal corporate and supplier data to advance an understanding of buyer behavior, travel services and real-world conditions to drive better decisions. This session will focus on travel disruption issues to demonstrate the application of these practices.

Speakers:

• • Bala Chandran – CEO, Lumo
  • John Morhous – Chief Strategy Officer, FlightCentre
  • Marta Rodriguez Martinez – Global Travel BI & Analytics, Microsoft
  • Cara Whitehill – Chief Commercial Officer, Traxo

Moderator:

• Elizabeth West – Editor-in-Chief, The BTN Group

3:30 pm – 4:30 pm

Using Data to Transform Corporate Decisions – Four knowledgeable panelists who look at data and policy questions from different perspectives discuss how they use data insights and measurements to draw conclusions about common issues in ways that are most meaningful to senior management, business unit heads, travel managers and travelers.

Speakers:

• • Margaret Brady – Director, Global Management Practice, TCG Consulting
  • Scott Gillespie – Managing Director, tClara
  • Lexi Honohan – Senior Director, Intelligence & Analytics, Advito
  • Marta Rodriguez Martinez – Global Travel BI & Analytics, Microsoft

Moderators:

• Andy Menkes – Chairman and CEO, Partnership Travel Consulting
• David Meyer – Executive Director, Conference Content & Strategy, The BTN Group

4:30 pm – 5:30 pm

Reception